Frequently Asked Questions

Bespoke jewelry is custom-designed and handcrafted specifically for you. Unlike ready-made pieces, every aspect—from the design concept to material selection and craftsmanship—is tailored to your unique vision, preferences, and story. It's a collaborative process that results in a truly one-of-a-kind piece.

The typical timeline for a bespoke piece is 6-12 weeks from initial consultation to final delivery. This includes design development (2-3 weeks), production (4-8 weeks), and quality assurance (1 week). Complex designs or unique gemstone sourcing may require additional time. We'll provide a detailed timeline during your consultation.

Bespoke pieces vary greatly depending on materials, complexity, and gemstone selection. Engagement rings typically start from $3,000, while other custom pieces begin at $1,500. During your consultation, we'll discuss your budget and work within it to create something exceptional. We're committed to transparency in all pricing.

Absolutely. Many clients choose to incorporate heirloom gemstones or precious metals into their bespoke pieces, adding sentimental value. We'll assess your materials to ensure they're suitable for your design and can recommend complementary stones or metals if needed.

Yes, we offer comprehensive virtual consultations via video call for clients who cannot visit us in person. We can share design sketches, CAD renderings, and even arrange for gemstone viewings through secure video sessions. Distance is no barrier to creating your perfect piece.

Ethical sourcing is fundamental to our values. We work exclusively with suppliers who adhere to responsible mining practices and can provide full traceability for our gemstones and precious metals. We're happy to discuss the provenance of any materials used in your piece.

Your satisfaction is our priority. We provide multiple design iterations and welcome your feedback at every stage. You'll see sketches and detailed CAD renderings before production begins. We don't proceed until you're completely happy with the design. Revisions during the design phase are included in our service.

All our bespoke pieces come with a comprehensive warranty covering craftsmanship for one year. We also offer complimentary cleaning and inspection services for the lifetime of your piece. Each piece is crafted to exacting standards and built to last generations.

Yes, we specialize in redesigning and remodeling existing pieces. Whether you want to update a family heirloom or reimagine a piece you no longer wear, we can work with your existing jewelry to create something new while preserving its sentimental value.

Simply schedule a consultation with us. We'll discuss your vision, budget, and timeline, and begin the exciting journey of creating your bespoke piece. There's no obligation, and consultations are complimentary. We look forward to bringing your dream jewelry to life.